Contact us

Questions, support, or collaboration enquiries

Whether you have a question about ARC Portal, need help understanding how the service works, or would like to discuss research or partnership opportunities, our team is here to help.

If you are ready to submit a rare cancer case, please use the referral pathway so the right clinical information can be captured from the start.

How can we help?

General enquiries

For questions about ARC Portal, presentations, events, media enquiries, or general support.

Referral support

For questions about patient referrals, eligibility, or using the referral pathway.

Research and partnerships

For collaboration opportunities, research enquiries, institutional partnerships, and clinical networks.

Send us a message

Complete the form using the link below and a member of the ARC Portal team will respond as soon as possible.

Office and postal address

Office address

BioGrid Australia
Level 3, Jane Bell House
Royal Melbourne Hospital
10 Wreckyn Street
North Melbourne VIC 3051
Australia

Postal address

ARC Portal
BioGrid Australia
PO Box 2138
Royal Melbourne Hospital
Victoria 3052
Australia

Feedback

We welcome feedback from clinicians, patients, researchers, and collaborators to help improve ARC Portal and the services we provide.

Share your feedback using the contact form above or email us.

Ready to submit a case?

ARC Portal helps clinicians access trusted rare cancer expertise when additional specialist input could help move a case forward.

Submitting a case is straightforward and free.

Sign up now to stay up to date with the latest news and developments.